Locked Out of Facebook…Help!!!

 I admit I am a bit inept with certain computer skills, and I’ve confessed to these short comings previously.

However, I continue to have delusions that I will wake up one day and be transformed into a technical geek with insight and abilities Bill Gates would deem impressive.

Actually, my dream is far more simple than that. All I really want to do is figure out how to use Facebook. Yes, I know, your 3-year-old grandchild has mastered this outdated social media tool, and has moved onto Twitter, Linked In, and all the other secret groups that are popping up and down in the Ethernet.

You would think mastering Facebook wouldn’t be a big deal. After all, millions of people around the world bare their souls on this media outlet. But alas, for some of us mastering Facebook leaves us little time to explore other avenues of communicating. Maybe I will start a club of people who haven’t a clue how all this works and who don’t know any youngsters who came out of the womb flexing their fingers and grasping for a cell phone.

I need company on this lonely road to the land known as Facebook Understanding. But when I ask for assistance I get a shake of the head from those folks who had their neighbor’s babysitter set them up with FB. That’s if I ask a live person.

If I go online and seek assistance I get a message “Your account has been blocked because you are somewhere you aren’t supposed to be. Please put in your old password and select a new one.”

Sounds easy enough, don’t you think? Yes, you would think so.

So, I put in my password, make up a new one, and Voila…I get another personal message from the great beyond informing me that my current password isn’t correct. ‘Try again’ is the instruction given.

After multiple attempts at reentering the password I know is correct but isn’t accepted, and just before I start muttering to myself, I go to the Help feature with confidence assistance is just a click away.

There is no phone number or chat feature available in order to talk with a living, breathing individual, but rather written instructions on how to reset my password. So, back to the keyboard to try the written directions that assure me there is a path to Facebook Entry.

I click on the ‘click here’ button with hope and confidence that I will be able to cross over into this land of ‘what my cousin’s best friend’s daughter had for dinner’. But instead, I get a message, “Your account has been temporarily blocked, please put in your password.” Which I do, and once again I get the message that this is the wrong password.

By this time my mutterings have become screams, and I am pounding on the innocent keyboard, begging for help, desperate for deliverance from this Internet hell.

This pattern has been repeated several times a day for several days with the ridiculous hope that I will do something different that allows the Facebook gates to open wide for me to enter.

I wonder if getting through the Pearly Gates is as difficult as getting through this social media maze. Or maybe this is a trial run to see if I’m really able to unlock the gates of heaven without crying, begging, or throwing my computer out the second-floor window.

More coming on the outcome.