I am aware I may not operate with full wattage all the time, and this week I was reminded that the light may have dimmed even more.
My doglet, Radar, chewed up my watch/tracker/step counter/reminder-to-move device when I mistakenly left it within his reach on top of the dining table (do not ask how he mastered the trick of leaping over tall buildings).
I raced to the Internet, ordered a popular brand replacement, and sent my sister an email recalling Radar’s amazing agility. Apparently, I also sent it to the watch company because in a few days I received a message from said company that they were gifting me another time-keeper since mine had been chewed beyond recognition.
I received the first one, opened it, glanced at the set-up instructions, and proceeded to charge my new toy. Surprisingly, nothing happened. Once again I viewed the simple 3 steps required to get the watch running, but, alas, my digital wizardry wasn’t advanced enough to master those infantile directions.
Back to the Internet to find a ‘help’ number for the company, and was quickly in conversation with an informed lad who patiently heard my tale and began offering assistance.
But, to our dismay, communicating clearly wasn’t working. He asked about a part I didn’t have in my box from the company, and suggested I return the item and get a box that included all the necessary parts.
“Wait,” I urged. “Let me take a picture of what I have, because perhaps I have a discontinued model.”
I took a quick picture, sent it over the magic digital waves, and heard him acknowledge he had received it.
We were on our way to success.
As I awaited further instructions, there was a pause on his end and he announced, “This isn’t our brand of tracker!”
Well, of course it is, I assured him. I ordered it from your website.
No, he pointed out. The name on the box showed another company logo and moniker.
How could this be? This isn’t the name of a special line within the company’s arsenal of trackers?
“Well, I’ll be darned,” I muttered hanging up the phone and looking for a place to shamefully hide my face.
Back to my trusty computer to clear the mud from my mind, only to discover it pays to read website addresses carefully. It also would be beneficial if I knew what I was doing!
Just another day dealing with things I know nothing about, trying to maneuver through today’s world with yesterday’s skills!
Now that I think about it, those old skills didn’t provide much light back in the day.